- 32 Warrego Drive pelican Waters QLD 5441
- 0418501122
WordPress Website Management You Can Actually Rely On
Hi, I’m Dave — founder of Sunshine Coast Web Design and your dedicated WordPress website manager. I’ve been helping Sunshine Coast businesses build, grow, and maintain their online presence since 1998. When you work with me, you’re not dealing with a call centre, an overseas support team, or a faceless agency. You’re working directly with someone who genuinely cares about keeping your website secure, fast, and working hard for your business every single day.
Welcome! This client management portal is your dedicated hub for everything related to your WordPress website. Whether you need to log a support request, check on your website’s health, or stay up to date with what’s happening behind the scenes — you’re in the right place.
With nearly three decades of hands-on experience in web design and digital services, I've become one of the Sunshine Coast's most trusted WordPress specialists. I'm a certified WordPress expert who has built and managed over 150 websites for local businesses — but what I'm probably most known for is making the whole process easy to understand. I have a knack for explaining technical things in plain English, and my clients often tell me they appreciate that I actually listen, take my time, and never make them feel out of their depth. I'm not just a web designer — I'm an ongoing IT partner for the small businesses I work with, helping them stay secure, visible on Google, and looking great online. I've lived and worked on the Sunshine Coast for 30 years and genuinely love supporting the local business community here.
This portal is exclusively for clients of Sunshine Coast Web Design. It’s your central hub for managing your WordPress website — submitting support requests, tracking work in progress, and staying on top of your website’s health and maintenance.
Simply log in to your account and submit a support ticket describing what you need. Include as much detail as you can — screenshots are always helpful! I’ll get back to you promptly, usually within 1 business day.
Pretty much anything related to your website — content updates, broken links, plugin issues, design tweaks, security concerns, or general questions. If you’re not sure whether something is covered under your plan, just ask and I’ll let you know.
Most requests are responded to within 1 business day. More complex tasks may take a little longer, but I’ll always keep you updated on progress so you’re never left wondering what’s happening.
This depends on the plan you’re on. You can view exactly what’s included by checking your account dashboard. If you have questions about upgrading or what’s covered, feel free to reach out directly.
Yes. Regular backups are a core part of every management plan. You will always have peace of mind knowing your site is protected.
Don’t panic — just send a priority support request by text straight away and I’ll get onto it immediately. Security issues and site outages are treated as urgent and jumped on as quickly as possible.
Absolutely! I’m always happy to have a chat. You can reach me on 📞 0418 501 122 during business hours. The portal is just there to make things easier and keep everything organised in one place.